Project Description

Work conditions

  • Contract length – 6-8 months
  • Valuable experience and great career opportunities
  • Great possibility to see the world


  • Note that this is general conditions and requirements for a particular position. Salary and work conditions may differ, depending on a cruise company.

Essential duties and responsibilities

  • Responsible for a station of approximately twenty Guest staterooms
  • Provides personal assistance to Guests and aims to exceed their expectations
  • Must be always friendly and helpful, to all Guests regardless if they are or are not in your section
  • On embarkation day, must meet Guest’s in the assigned section, assist them entering the suites and perform the Welcome introduction as per HKOM
  • Handle all the linen necessary for the daily operation taking care of the necessary exchange in the Ship’s Laundry
  • Takes care of Guest’s personal laundry requests, taking it to and from the laundry and presents laundry bill to the Guests (charged to Guest account)
  • Stripping and re-covering of beds as per set schedule and standards
  • Must re-stock the Mini-Bars, complimentary soft drinks and water and fruits (RSSC only)
  • Must replenish supplies such as drinking glasses, stationary, ice and all other amenities
  • Must report and follow up all defective equipment, fixtures and supplies
  • Must fully cooperate with the Butler (in Butler suites) in order to create a positive atmosphere for the guests
  • Must ensure the cleanliness of the staterooms, coordinating with the Assistant Steward/ess the various daily cleaning tasks
  • Responsible for work, conduct, appearance and performance of Assistant Steward: must report any deficiencies to the Chief Housekeeper
  • Responsible for safe handling of equipment in the section: vacuum cleaner, stewardess cart, etc
  • Ensures personal appearance and personal hygiene and uniform are at all times in accordance with the Company’s Rules and Regulations
  • Must be knowledgeable and comply with the United States Public Health Rules and Regulations pertaining to his/her working area at all times

Last updated: 19 December, 2016